Legal Billing and Collections

Senior Billing Specialist

Friedman Williams

Senior Billing Specialist

Job ID: 14301

Responsibilities:

• Prepare and forward pro forma billing print-outs to billing attorney; make edits to pro forma’s per Partner instructions including, but not limited to: time descriptions, transfers, write down/off of unbilled time/costs, in accordance with firm policy.

• Prepare draft and final invoice for Partner approval; finalize and post invoice(s) in firm financial software; prepare and ensure successful submission of e-bill(s); monitor and report on status when necessary.

• Review, analyze and ensure compliance with client’s Outside Counsel Billing Guidelines

• Proactively communicate and meet monthly with assigned Partners to review unbilled (WIP) and unpaid (A/R) inventory.

• Document and update Partner & client billing protocols as needed.

• Continually monitor WIP, aged A/R, and unapplied or on-account billings/cash to assist Billing Partners in meeting billing & collection goals; document and report on aged WIP & A/R.

• Take ownership of the full matter life-cycle, assuring proper matter setup in accordance with client and Partner requirements/preferences; necessary e-billing task/activity codes, matter ID and/or budgets are incorporated in matter details; ensure alternative fee arrangements (AFAs) are setup where applicable; compliance with client’s billing requirements (i.e. time increments, frequency, invoice(s) template).

• Update billing protocols as needed.

• Follow up on partially paid invoices to assure the firm collects A/R in full; consistently “clean-up” stale time/uncollectable amounts and obtain necessary authorization for write-offs in accordance with firm policy.

• Follow up with Partners regarding on-account invoices to ensure WIP is relieved in a timely and accurate manner.

• Establish effective & open lines of communication with clients’ financial team so that the firm’s invoices are processed expeditiously. Troubleshoot client invoice related issues, such as: e-billing questions/problems, provide back-up for billed expenses, etc.

• Respond to client inquiries/questions in a timely manner and escalate issues as needed to Supervisor, Manager, Director or other firm management as needed.

• Collaborate with the billing/collection team and other finance personnel and work closely with Partners and other legal staff to achieve the firm’s goals.

• Coordinate ad hoc projects at the request of clients, Partners, and firm management.

• Provide coverage during absence of other team members.

• Confirm compliance with the firm’s accounting, billing and collection policies and controls and ensure integrity of the firm’s financial and operating information.

• Prepare various reports and analyses, as requested.

• Other responsibilities within the billing/collection function as they may be assigned from time-to-time.

Qualifications:

• A Bachelor’s degree or equivalent experience required; degree preferably in Accounting or Business.

• 5+ years’ experience in a large law firm billing department or comparable industry.

• Software: Elite (Enterprise or 3E) or Aderant a plus, Elite preferred; Design Gallery, Star*Collect, Target*Cash, and InTapp Time is a definite plus.

• Proficiency in MS Outlook, Word, Excel, and Power Point.

• Strong written and verbal communication skills.

• Experience with Ebilling Hub and E-Billing vendor sites preferred.

• Ability to function as a self-starter, work independently and with a large team, and meet strict deadlines; detail & results oriented.

• Flexibility with overtime when necessary.

Tagged as: Senior Billing Specialist