Legal Billing and Collections

Legal E-Billing Specialist and Billing Supervisor

Friedman Williams

Legal E-Billing Specialist and Billing Supervisor New York NY

Job ID: 16822

A firm with management-side labor and employment law firm located in Manhattan, NY, seeks an experienced Legal eBiller and Billing Supervisor. This person, under the leadership of the Director of Administration and Finance, will work with the accounting team and

attorneys throughout the Firm to coordinate all billing related activities for the organization. In addition, this person will manage the firm’s three-person accounting department. We are looking for a technically competent candidate who is an excellent communicator, professional, highly organized and who possesses stellar administrative skills. There is room to grow in this position. The position is an in-person office position .In this position you will participate in and help manage daily billing and collections work, establish and communicate expected service levels in keeping with firm standards and goals and coordinate workflow among the firm’s billers. You will also act as the firm’s primary eBiller.


• Help manage and train billing staff.

• Act as a Juris expert and answer questions and/or provide solutions to software challenges.

• Ensure all billers understand Juris functionality and use it appropriately.

• Execute, handle, and process a high volume of complex eBills.

• Review, analyze and ensure compliance with client’s Outside Counsel Billing Guidelines and Firm policies.

• Document and update Partner & client billing protocols as needed.

• Review and update Client/Matter details in Firm’s billing software to ensure accurate matter set up and compliance with clients’ guidelines.

• eBilling: submit timekeeper rates for all of our eBilling sites; complete new client matter set-ups with eBilling vendors; review and manage the eBilling invoice rejections and work with billing attorneys to resubmit; help manage eBilling vendor invoices for payment; prepare and submit time accruals as per client eBilling guidelines and eBilling site requirements and deadlines.

• Run weekly invoice rejection reports to share with all billing attorneys & coordinate follow-up.

• Track, maintain and monitor the E-Billing log including tracking client appeals and initiating processes to correct invoices per client/attorney instructions.

• Assist with follow up on partially paid invoices to assure the firm collects A/R in full; consistently “clean-up” stale time/uncollectable amounts and obtain necessary authorization for write-offs in accordance with firm policy.

• Troubleshoot client invoice related issues, such as eBilling questions/problems, etc.

• Respond to client inquiries/questions in a timely manner and escalate issues as needed.

• Provide coverage during absence of other team members and be primary backup to AP/Cash Receipts role.

• Confirm compliance with the firm’s accounting, billing and collection policies and controls and ensure integrity of the firm’s financial and operating information. Implement policy to improve process and efficiency in billing, eBilling and collections processes.

• Prepare and design various reports and analyses, as requested.

• Other responsibilities within the accounting department may be assigned.

• Completing projects on various issues when needed.

• Establish effective & open lines of communication with clients’ financial/eBilling teams so that the firm’s invoices are processed expeditiously.

Experience and Qualifications:

• 3+ years’ experience in a law firm billing department using Juris Software.

• Past supervisory experience.

• Extensive knowledge & experience with eBilling vendors (TyMetrix 360, CounselLink, Collaborati, Legal Tracker (Serengeti), Collaboration Portal (Passport), Bottom-line Legal Exchange, and others)

• A Bachelor’s degree or equivalent experience preferred, degree preferably in Accounting or Business.

• Solid basic math skills, including adding, subtracting, multiplication, division and calculating percentages.

• Advanced proficiency in Excel, Word, Outlook and Adobe Pro,

• Strong written, verbal & interpersonal communication skills.

• Accurate and timely with completion of all tasks.

• Thorough and follows through on assigned projects and tasks. Results oriented.

• Works well in a team environment and collaborates with others but can function independently with

minimal supervision when required.

Special Position Requirements – Advanced Proficiency Necessary:

• Software: Juris. Should be able to design reports as needed in Juris.

• eBilling Platforms: TyMetrix 360, CounselLink, Collaborati, Legal Tracker (Serengeti), Collaboration Portal (Passport), Bottomline Legal eXchange, Legal-X Bottomline, Bright Flag and others

Tagged as: Legal E-Billing Specialist and Billing Supervisor