Friedman Williams
KM Senior Analyst Philadelphia PA
Job ID: 21786
As the firms first dedicated KM professional, the position will be a combination of strategy and execution meaning that this person will assist in developing KM at the firm and perform the day-to-day work required to build the process from the ground up.
- Build and Support the KM Function
o Works with leadership to define a practical approach to KM at our firm and create the roadmap for KM tools, processes and future path.
o Meets with lawyers to gain an understanding of current pain points, the firms current processes around KM and what needs to be done to improve it.
o Helps establish the standards, processes and best practices for the KM function
o Helps drive adoption of KM and AI initiatives across the firm.
- Data Management and Organization
o Works with lawyers on the implementation of the iManage KM tool.
o Assists with locating prior work product, templates and other information that should be saved in our KM environment.
o Develops the protocols for identifying, reviewing and saving documents in the KM database as well as the process for assessing the continued applicability of the items saved there.
o Works with IT and leadership on data governance policies.
o Supports the cleanup and structuring of documents within the firms document management system including tagging, metadata and naming conventions.
- AI & Legal Innovation Support
o Works with the AI partner on maximizing the use of the firms approved AI tools.
o Helps evaluate, implement and integrate AI tools into workflows.
o Assists in creating and maintaining prompt libraries.
o Tracks usage and satisfaction with our AI tools. Work with vendors on improving usage and results.
- Training and Development
o Provides training on the firms iManage KM tool.
o Creates a curriculum of training for both KM and AI.
o Works with the AI partner to develop and deliver training on AI tools and their practical application to case and other legal work.
o Creates user-friendly guides, templates and quick-reference materials.
o Meets with lawyers and staff to follow up on training to answer questions and help apply the training in their daily jobs.
Qualifications
- Bachelors degree required. Graduation from law school or paralegal certification is a plus.
- 4-7 years of experience in knowledge management, legal operations, practice support or similar role (law firm strongly preferred).
- In-depth understanding of legal practices, law firm workflows and document management practices.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Experience with document management applications (iManage is a plus).
- Familiarity with AI tools.
- Strong analytical and problem-solving skills.
- Excellent attention to detail and organizational skills.
Please send resumes to: doconnell@friedmanwilliams.com