Friedman Williams
Facilities and Office Services Manager
Job ID: 21194
We are partnering with a large, nationally recognized law firm to hire a Facilities and Office Services Manager to support the Director of Administration and oversee core operational functions across their Los Angeles, CA office.
This is a hands-on, high-visibility role requiring exceptional judgment, follow-through, and the ability to manage people, vendors, and building relationships in a fast-paced legal environment. We are seeking a reliable, detail-driven operational leader who thrives in a dynamic, service-oriented setting.
Why this role stands out:
• LA office with a long-tenured, stable team; prior manager retired after decades in the role
• Oversight of Facilities, Reception, Food Service, and Office Services
• Direct management of three long-standing staff members (Receptionist, Chef, Facilities Assistant), including performance management, coaching, scheduling, and timecard oversight
• Additional oversight of a third-party vendor, document production, mail/copy/FedEx operations
• High-impact role partnering closely with building management and firm leadership
• Law firm experience is a strong plus, but not required
This position is in-office, Monday-Friday. Hours are generally standard business hours, with potential flexibility depending on the needs of the office.
Responsibilities:
• Manage day-to-day office operations across Facilities, Reception, Food Service, and Office Services
• Oversee vendor contracts, service levels, and building/maintenance relationships
• Ensure compliance with safety, emergency preparedness, and crisis-management programs
• Support budgeting, purchasing, and coordination of office events and initiatives
• Partner with HR and Finance on staffing, parking, payables, and timekeeping processes
• Lead and develop a long-tenured team with a focus on service, communication, accountability, and performance management
• Maintain strong relationships with building management, landlords, and external vendors
• Monitor office needs, anticipate issues, and ensure smooth daily operations
• Oversee document production, mail, copy, and shipping workflows
• Ensure high standards of professionalism, responsiveness, and operational excellence
Qualifications:
• 7+ years of facilities, operations, or office services management experience (law firm or corporate)
• Strong people-management experience, including employee performance management, coaching, and conducting performance reviews
• Experience supervising employee scheduling, timekeeping, or timecard administration
• Proven experience managing vendors, contracts, budgets, and projects
• Experience partnering with landlords, property management teams, and participating in lease-related discussions, negotiations, or office occupancy planning
• Excellent organizational, communication, and follow-through skills
• Ability to exercise sound judgment, handle confidential information, and manage competing priorities
• Proficiency in Microsoft Office; familiarity with facilities management systems
If interested in the position, please contact Bill Zwirz @ Friedman-Williams: