Office & Client Services Assistant

Qualifications:

• Excellent communication, organizational, and interpersonal skills.
• Minimum of two to three years of office services and/or reception experience strongly preferred.
• The ability to learn & utilize Event Management Systems (EMS) software.
• Strong customer service skills and an understanding of the importance of developing effective working relationships with others.
• Familiarity with remote connection platforms such as Zoom or Microsoft Teams preferred.

Duties and Responsibilities:

• General Client Services & Office Services support.
• Maintain conference rooms, catering pantries and office break areas, including event setup and breakdown, and supplies restocking.
• Maintain Visitor Offices in a clean, orderly and ready state.
• Provide reception coverage two or more hours each day.
• Answer, screen, direct and place telephone calls and direct lawyers, clients, staff and visitors to appropriate destinations.
• Ensure all aspects of conference room reservations are completed with relevant, accurate information to facilitate successful meetings and adjust as necessary to accommodate current and last minute changes.
• Become accustomed to the capability of each conference room, including seating capacity, AV equipment, etc., to ensure appropriate room reservation for meeting requirements.
• Perform scan, copy, print, mail and other administrative tasks.
• Receive, sort and distribute mail and deliveries; circulate routings.
• Adhere to timely and regular attendance; flexible to planned (and sometimes unplanned) overtime.
• Perform other duties as assigned.
• Uphold high standards of confidentiality, discretion, and integrity, particularly with respect to all sensitive and/or confidential firm and client information to which this position will have access.

Send resumes to anolfi@friedmanwilliams.com