Friedman Williams
Information Governance Coordinator Multi-state Atlanta
Job ID: 19946
Position Summary:
The Information Governance (IG) Coordinator is responsible for supporting the Firm’s Information Governance initiatives and ensuring compliance with internal policies and legal/regulatory requirements. This role plays a critical part in managing the lifecycle of both physical and electronic records in alignment with the Firm’s strategic goals and retention schedules.
Essential Duties and Responsibilities:
- Assist with onboarding and offboarding processes for attorneys and support staff
- Coordinate client file transfers—physical and electronic—in accordance with established Firm procedures
- Support ongoing offsite file destruction initiatives, ensuring adherence to retention policies
- Conduct reviews of client matter files in preparation for scheduled deletion and destruction
- Assist with large-scale document scanning projects as matters close
- Support compliance-related functions such as managing information barriers, legal holds, and preservation orders
- Conduct routine audits and inventories of physical records
- Retrieve and track offsite record storage boxes as needed
- Perform data entry and maintain accurate records in iManage Records Manager
- Handle sensitive and confidential information with the highest level of discretion
- Collaborate with IT, General Counsel, and other departments to ensure proper classification and secure handling of information
Other duties as assigned:
- Knowledge, Skills, and Abilities:
- Self-motivated with the ability to work independently and proactively
- Strong verbal and written communication skills, with the ability to interface professionally across all levels of the organization
- Demonstrated customer service orientation
- Ability to collaborate effectively with cross-functional teams
- Excellent organizational skills and the ability to manage multiple tasks and projects concurrently
- High attention to detail and accuracy in data and documentation
- Familiarity with data privacy and information governance regulations (e.g., GDPR, CCPA)
- Commitment to maintaining confidentiality and data integrity
- Adaptable to change with a willingness to adopt new tools and methods
- Positive, team-oriented mindset and a problem-solving approach
- Flexibility to respond to occasional after-hours requests
Qualifications:
Minimum of 2 years of experience in records management or a related field
Knowledge of records retention principles, procedures, and industry best practices
Experience with iManage Records Manager and iManage Work strongly preferred
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Hybrid 4 days a week in office.
If you are interested in this opportunity, please email Kiersten Ahle at Kahle@friedmanwilliams.com