Friedman Williams
DC Receptionist Washington DC
Job ID: 17413
This position is multi-faceted and will offer the candidate opportunities to engage in several aspects of the firm’s operations and provides high-level administrative support for all firm personnel. This position assists with all office functions and needs, and will perform administrative duties, such as but not limited to, answering the main switchboard phones for the DC office, meet and greet guests, coordinate, and execute all office services related tasks from the reception desk, with the support of the DC Director of Administration, document word processing, expense reports, and travel arrangements. Book, manage and set up all DC office conference rooms using the firm’s booking system for internal and external meetings including coordination with other office locations, and the firm’s IT support team.
Essential Job Functions and Responsibilities:
• Strong proficiency in standard document processing software, MS Office 365, Teams,
Word, Excel, PowerPoint, Outlook, Adobe, and overall internet savvy
• Arrange, organize, and coordinate internal and external events, meetings, appointments, conferences, travel arrangements, and catering
• Maintain schedules and calendars
• Handle incoming and outbound mail/couriers and other materials
• Answer, transfer phone calls, take and effectively communicate messages
• Maintain filing systems
• Operate standard office equipment, such as phones, computers, copiers, fax machines
• Ability to lift 25 pounds
Other Job Tasks and Responsibilities
• Seamlessly have a dual role at the DC reception desk by handling any front desk duties and administrative projects
• Set-up and clean-up conference and meeting rooms
• Maintaining general firm office supplies, including pantry supplies
• Maintain and handle general up-keep of all firm communal areas
• Help case teams with time management by volunteering with any administrative tasks
• Assist with general office/operations support with administrative tasks, as needed
• Attend as needed, internal and external office events to support the firm’s goals and standards
• Act as the main point of contact for events to provide guidance
• Exhibit a can-do-it attitude
• Professional and friendly presentation
Qualifications/Education
• Practical experience working as a Receptionist/Office Assistant, preferably in a law firm or financial services
• Associate degree or higher, preferred
• Strong customer / client service presence including clear communication skills
• Strong Video Conferencing Experience
• Technical certification in areas of word processing, a plus
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