Human Resources

Benefits Coordinator

Friedman Williams

Benefits Coordinator New York City

Job ID: 16778

Essentials Duties and Responsibilities Primary responsibilities include, but are not limited to, the following: • Conduct benefits orientation for new hires and employees transferring to and from a firm office outside the U.S. • Prepare and update written communication materials for employee benefit programs, new hire benefits orientation and relocations; partner with HRIS team to update benefits orientation worklets on Workday • Administer the NY PFL waiver program for employees located in the NY office • Oversee the daily administration of the life and long term care insurance plans; process life insurance claims • Reconcile monthly benefit invoices and process billing payments with Finance • Perform routine audits of disability benefit payments and work in partnership with the insurance carrier to resolve discrepancies • Work with HRIS team to prepare reports • Respond to employee inquiries related to claim issues, benefit plan eligibility, enrollments and terminations and life event changes; liaise with benefit vendors to resolve escalated and complex matters • Collaborate with the Benefits team on special projects and other responsibilities as assigned • Perform other benefit-related responsibilities and duties as assigned by leadership Qualifications / Position Requirements • Aptitude to manage and prioritize multiple assignments with competing deadlines • Detail oriented with well-developed analytical, research and problem solving skills • Strong verbal and written communications skills as well as solid interpersonal skills • Excellent organizational skills with careful attention to detail and timely follow-through • Demonstrated ability to effectively work independently, but also able to function in a collaborative team environment • Proficient in Microsoft Suite applications, including but not limited to Excel, PowerPoint, Word • Ability to interact with all levels of the firm and build relationships across a diverse internal client base • Flexibility in daily schedule to accommodate unexpected situations arising from departmental needs • Capability of learning new programs and increasing job knowledge by participating in training opportunities • Working knowledge of federal, state and local benefits law and strong understanding of benefit policies, procedures and practices • Experience in Workday is preferred but not required Education and/or Experience • Bachelor’s degree in related field • 1-2 years’ benefits administration experience in a law firm or professional services organization • Certification in Employee Benefits (CEBS) is a plus, but not required


$70,000 to $85,000 per year annual salary

Tagged as: Benefits Coordinator