Friedman Williams
Assistant Billing and Collections Manager Basking Ridge NJ
Job ID: 16632
The Billing and Collections Manager will be responsible for managing, inspiring, motivating and leading the US Billing and Collections Teams. The firms Finance team supports the nine US offices producing timely and accurate financial and management information, reporting solutions and operational support to maintain the high standard of service offered to the Firm’s internal and external clients.
Key Responsibilities
• Strong working knowledge of collection functions and legal billing cycles
• Previous supervisory experience
• Excellent written and verbal communication skills
• Highly proficient in Excel
• Experience with operations/ financial systems (Elite 3E or similar financial systems)
• Previous law firm experience
• Detail orientated, efficient, organized with the ability to multitask
• Strong analytical and problem solving skills
Required experience
• Motivate, mentor and provide leadership to the Billing and Collections teams, including but not limited to, establishing controls to ensure the quality and integrity of the billing and collections processes
• Monitor workload distribution and overtime requirements, identifying areas where efficiencies of the billing and/or collections function can be improved. Work with the Billing Management team, Collections Management team, Head of Financial Operations and Finance Director to implement approved changes
• Maintain hands-on knowledge of all billing and collections related functions in order to provide proper training, back-up and support, including, but not limited to bill preparation, bill review, pre-bill review, appeal management, , write off management and exception rate management
• Manage and oversee all Billing and Collections Department functions and organization, assuring work is completed accurately and effectively within defined deadlines.
• Monitor actual billings and collections against budgets/targets and liaise with other Finance Managers when necessary
• Attend monthly review meetings with both the Billing Supervisor and Collections Supervisor to discuss performance and remedial actions
• Resolve billing and collection issues and liaise with the other Financial Operations teams outside of the U.S