Senior Billing Specialist

Pillsbury is seeking to hire a Senior Billing Specialist who will be located in the firm’s NY office. The Senior Billing Specialist will be a member of the firmwide Billing Department, but this role will primarily provide direct support to the NY partners (and others as necessary). The Senior Billing Specialist will prepare and distribute accurate pre-bills, invoices, and standard analysis/reports, which involves interacting with billing attorneys, secretaries, and firm clients daily.

KEY RESPONSIBILITIES

• Process client bills via Aderant software.
• Research and answer billing questions.
• Review pre-bills, generate accurate invoices and encouraging cyclical billing practices, according to requests by attorneys and secretaries.
• Regularly follow up on unbilled accounts, ensuring that all functions are completed on time and with high service levels.
• Anticipate and troubleshoot issues from the perspective of policy, personnel/attorneys, and clients.
• Submission of electronic invoices using EbillingHub and attention to process from start to finish.
• Ad hoc reports for attorneys as needed.
• Provide mentorship to Billing Specialists, Billing Assistants, and Billing Clerks.
• Special projects and additional duties as assigned.

REQUIRED EDUCATION, KNOWLEDGE & EXPERIENCE

• BA/BS degree in Business Administration or related experience, preferably in a large legal services or professional services organization.
• The candidate must have 8+ years of experience in a Legal Billing Specialist role.
• Knowledge of effective legal billing procedures and of computerized legal billing systems (Aderant Expert) and electronic online billing applications (EbillingHub, Legal Tracker, T360, Mitratech Collaborati, etc.) is a plus.

REQUIRED SKILLS AND ABILITIES

• Strong computer skills and proficiency with Microsoft Office.
• Strong typing/keyboard skills and able to use a 10-key calculator by touch.
• Ability to self-direct, prioritize tasks and work with minimum supervision and with Individuals at all levels of the organization.
• Ability to meet tight deadlines, handle multiple priorities and take a proactive approach to ensure that all needs are met. The candidate must possess strong organizational skills and pay close attention to details.
• A strong client service orientation is a must.
• Excellent written and verbal communication skills.

REQUIREMENTS

• This is a full-time non-remote position.
• Overtime flexibility is a must.
• Ability to sit and stand for extended periods.
• Ability to lift up to 20 pounds.

Salary range (NY) $130k – $145k commensurate with experience.