Director of Litigation Support

Seeking a strategic and dynamic Director of Litigation Support to lead and manage the firm’s eDiscovery, Library/Research, and Litigation/Trial Support functions. This role is responsible for developing and executing a comprehensive strategy for these departments, ensuring operational excellence, cost efficiency, and alignment with the firm’s goals. The Director will serve as a trusted advisor to attorneys, providing consulting services on technology, workflows, and pricing models to optimize client service and litigation outcomes.

Key Responsibilities:

Leadership & Strategy

• Develop and implement a firm-wide strategy for eDiscovery, Library/Research, and Litigation/Trial Support services.
• Establish best practices, policies, and workflows to ensure consistency, compliance, and efficiency across all litigation support functions.
• Drive innovation by evaluating and adopting emerging technologies and tools that enhance service delivery and cost-effectiveness.

Operational Management

• Oversee day-to-day operations of eDiscovery, Library/Research, and Trial Support teams, ensuring high-quality and timely service.
• Manage departmental budgets, staffing, and resource allocation to meet business objectives.
• Create and maintain pricing models for litigation support services to ensure transparency and profitability.

Attorney Consulting & Client Service

• Act as a subject matter expert and consultant to attorneys on litigation support strategies, technology solutions, and cost management.
• Provide guidance on eDiscovery protocols, trial preparation, and research methodologies to support case strategy.
• Collaborate with practice groups to tailor solutions that meet client needs and regulatory requirements.

Technology & Innovation

• Evaluate, select, and implement litigation support technologies, including eDiscovery platforms, research tools, and trial presentation software.
• Monitor industry trends and emerging technologies to keep the firm at the forefront of litigation support innovation.

Compliance & Risk Management

• Ensure adherence to data security, confidentiality, and compliance standards in all litigation support activities.
• Develop and maintain protocols for defensible eDiscovery processes and chain-of-custody documentation.

Qualifications:

• Bachelor’s degree required.
• Minimum of 8–10 years of experience in litigation support, eDiscovery, or related fields, with at least 5 years in a leadership role.
• Strong knowledge of eDiscovery processes, trial support technologies, and legal research tools.
• Proven ability to develop and execute strategic plans and manage cross-functional teams.
• Excellent communication, consulting, and project management skills.
• Familiarity with pricing strategies and cost modeling for legal services.

Please send your resume to doconnell@friedmanwilliams.com